Privacy Policy

Last updated: November 12, 2025

1. Who We Are

Loch & Love Events (“we”, “us”, or “our”) is a wedding planning company based in Edinburgh, Scotland. We are committed to protecting your personal data and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our website address is: www.lochandlove.com
Contact email: events@lochandlove.com

2. Information We Collect

When you use our website or contact us, we may collect:

  • Your name

  • Your email address

  • Your phone number

  • Any other information you share (such as your wedding date, location, or special requests)

This information is collected when you:

  • Complete our contact form

  • Email or call us directly

  • Interact with us on social media or subscribe to our newsletter (if applicable)

3. How We Use Your Information

We use your personal data to:

  • Respond to your enquiries and communicate with you

  • Provide our wedding planning services

  • Send you relevant updates or information (if you’ve opted in)

  • Improve our website and client experience

We will never sell, rent, or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

Under UK data protection law, we process your information on the following legal bases:

  • Consent – when you contact us or sign up for updates

  • Contract – when we provide services to you

  • Legitimate interest – to operate and improve our business

5. Data Storage and Security

We store your information securely using trusted, GDPR-compliant systems. Access to your data is limited to our team members who need it to carry out their work.
We take all reasonable steps to protect your information from loss, misuse, or unauthorised access.

6. How Long We Keep Your Data

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
You can request that we delete your data at any time by contacting us at events@lochandlove.com.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of any inaccurate information

  • Request deletion of your data

  • Withdraw your consent at any time

  • Complain to the Information Commissioner’s Office (ICO) if you believe your rights have been violated (www.ico.org.uk)

To exercise your rights, please email us at events@lochandlove.com.

8. Cookies and Website Analytics

Our website may use cookies or analytics tools to help us understand how visitors use our site and improve your experience. You can adjust your cookie settings at any time through your browser preferences.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “last updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Loch & Love Events
Email: events@lochandlove.com
Location: Edinburgh, Scotland